Viella Shipley's Program Development

Program Development

Making
an idea
reality

	Become a master of creating from chaos. Together we can create programs from the ground up or streamline existing ones.
	Global Pulse is a fast-moving and informative television and web series that helps you navigate the news of the world. Each 3-to-5 minute daily episode looks at the news, the world and ourselves in a new way. Viella co-produced the pilot for this successful series at Link TV. ___________________________________________________________
	Sustainable Pest Managment Conference Share the widsom on Integrated Pest Management. Download the program and brochure. ___________________________________________________________

CCOF Intern Training Program - No budget to staff growth? We overcame this common problem by developing a win-win intern program that provides valuable staff support while giving interns a career boost. Here is the intern training manual developed by interns for interns.
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Au Pair Foundation administers a Department of State J-1 visa au pair program. Viella developed the program from the ground up. Within three months, the content outlined below was designed and written. The result was a quality foundation that could support growth in a rapidly expanding industry.

This government regulated program requires detailed information and regulations to be communicated to native and non-native speakers. The challenge of doing this from a distance was overcome by developing the following comprehensive materials.


	Database design: The complexity of the 12 month program required a comprehensive flow chart: The Au Pair Process
	Au Pair Foundation Manuals These manuals were created to communicate clearly the requirements and regulations of the program. Click on the manual to download PDF of: Au Pair Manual Partner Manual Host Family Manual Community Representative Manual

Community Representative Training and Supervision
A local representative had to be within one hour's driving distance of the Au Pair home. Since placements were made nationwide, training and screening had to be done from a distance. The following materials were developed to assist in the process:

Community Representative Responsibility Timeline: this document outlines a the timeline and forms to be completed by field reps. Download here

Community Representative Contract: Download here

Community Representation Training: This presentation is used to train reps and inform host families about the program regulations and requirements. It was produced in Powerpoint and PDF. Download here

To document that a training was performed this form is used. Download

Community Representatives must interview potential host families using this as a guideline: Download here

Community Representative Cultural Differences Facilitator Guide: This document guides the CR on how to facilitate the first encounter between the family and au pair focusing on understanding cultural differences in comfortable dialogue. Download here

Community Representative Community Profile: CR's have to prepare detailed information on their community to give to the au pair before arrival. Download here

Community Representative Supervision Logs: CR's have to perform monthly interviews with program participants as well as other supervision activities. Various reports are required.
Supervision Log
Contact Log
Incident Log
Event Log

Au Pair Training and Preparation. Au Pairs are recruited from around the world. A series of detailed documents were created to screen, inform and train applicants for the challenging job of being an au pair for an American family.

Au Pair Application Packets: All these had to be filled out and verified. Packet includes, contract, reference forms, application form and pre-departure project. Download here

Au Pair In Country Training and Orientation. Every selected au pair must undergo 32 hours of training upon entry to the United States. The curriculum must cover concepts outlined by the Department of State. Viella designed the curriculum for this 32 hour training in conjunction with the American Red Cross.

Overseas Recruiter Training and Preparation. Every au pair applicant must be interviewed in their home country by a trained representative of Au Pair Foundation. The following materials were created to prepare the recruiters to screen and select only the best applicants.
Recruiter Training Presentation - Download here
Recruiter Application Packet - Download here

Host Family Training and Preparation. Host families must be well informed about the program and guided in the selection of an au pair.
Application Packet
Telephone Interview Helper
Contract
Understanding Cultural Differences Project
Host Family/Au Pair Contract

Website Content Development Content was developed by Viella and designed by Salmonjacket Design. Because Viella was working alone in the initial stages, the website had to contain all the information a potential family, au pair or community representative would need in an easy to follow format. View Website here

Marketing and Advertising. Brochures and print advertising campaigns were designed to attract host families and au pairs. A photo shoot was done to obtain stock images for the various campaigns.
Download poster here
Download brochure here

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